In the mortgage industry, given that the largest cohort buying homes and driving the housing demand curve upward is the tech-savvy millennial generation, leveraging technology for customer satisfaction has arguably never been more important. In this eBook, we’ll cover the three key trends in lending accelerating the shift to digital: Lender focus to become as […]
Every year Ellie Mae provides you (the mortgage industry) with the opportunity to submit questions you would like industry regulators to answer. This year Ellie Mae took your state compliance questions to the American Association of Residential Mortgage Regulators (AARMR) Annual Conference and got the answers you need. Take a look at our Ask a […]
Digital mortgage technology is constantly evolving. Borrowers increasingly expect a true digital mortgage experience-how can you deliver on these expectations while also staying focused on your bottom line? How are other companies staying up on the latest technology offerings and making the best decisions for their business? Gain valuable insights from financial services technology expert […]
As a result of the great recession, homeowners are staying in homes about twice as long as the historical average and building substantial equity as a result. In the last year, they have begun to tap that equity for home improvements, presenting lenders with a significant opportunity. How can lenders capitalize on this trend to […]
AVM cascades remain the “go to” application for many AVM uses, including Home Equity lending. But using cascading AVMs as a method for choosing which valuation tool to use for a given property carries with it some unintended and unpleasant consequences. Most, but not all properties are viable candidates for AVM use and lenders need […]
With volumes declining and compliance costs going up, the average cost to produce a loan has swelled to over $9,000. Most service providers are reporting a net loss on each loan they originate. What steps can lenders take to reduce the cost of producing a loan by 50%, while ensuring over 30% faster closures? We […]
As consumer demands grow, the value of offering omni-channel payment solutions also grows. Many organizations fear the risks of opening self-service payment options up to their customers, citing increased fraud risks and loss of control over the operations of payments. Unfortunately, this approach causes the institution to lose ground on two critical fronts: customer satisfaction […]
Ellie Mae’s new eBook shares insights from over 500 mortgage borrowers about how they use technology for purchase and refinance loans. Get an in-depth look at our key findings, including: Growth trends in online loan activity The significance of online research Borrower demand for web self-service The importance of digital portals Demographic differences Publisher: Ellie […]
As the mortgage experience becomes increasingly digital, lenders continue to look for ways to further innovate the mortgage process. While originators have successfully automated the initial stages of the mortgage application and delivery process, the focus is now expanding to digitize the closing and servicing processes as well. With the help of eClosing and eVaulting […]
Mortgage lenders are facing challenges in the current market with rising costs and interest rates making it difficult to stay profitable. In order to compete effectively in this market, lenders are going to have to be faster and more efficient than ever before. Over the last several years, the mortgage industry has seen a number […]
Training is essential to any company, but especially for those in the mortgage industry, who have to excel at connecting with customers, leveraging new technology and staying up to date on compliance requirements. In today’s highly competitive environment, learning and development are critical components for attracting and retaining great employees, but also for delivering a […]
How source data is transforming lending Encouraging borrowers to share their financial information for a mortgage used to be like pulling teeth, but times have changed. Borrowers now regularly connect their financial accounts to services like Mint. This new borrower behavior means it’s never been more important for lenders to be able to explain the […]
The rapid pace of innovation in the mortgage industry has changed how modern lenders market to consumers. Yet, many lenders today are trying to build their marketing and sales growth engine on outdated technology and practices. To position your salespeople for success – and your company for growth – you need the right tools, processes […]
Lenders spend money serving borrowers early on in the application process, even when those borrowers don’t end up qualifying for a loan or go with another mortgage company. Losing borrowers early on leaves lenders footing the bill for these application expenses, adding unnecessary costs to an already over-strained business model. As such, lenders need to […]
In the mortgage industry’s quest to execute a fully digital mortgage, the benefits of e-recording have been largely overlooked. However, e-recording delivers tremendous benefits in terms of efficiency and risk mitigation – all while being easy to implement and even easier to execute. This white paper outlines how e-recording is one of the most efficient, […]