Category: Servicing

Best practices for managing a lien release provider

This white paper is written for mortgage servicers that manage the lien release process as a final step in processing mortgage loan payoffs. This report covers best practices for managing third party service providers for the processing of lien release documents, with attention to new OCC, CFPB and National Mortgage Settlement requirements.

Reducing foreclosure timelines through proactive management

This paper demonstrates that data-based active management of foreclosures cases can reduce foreclosure timelines and improve portfolio management. Our analysis is based on a dataset of over 50,000 foreclosure loan files from one Florida County. Our empirical findings provide data to establish benchmarks for foreclosure management. These benchmarks document average performance for foreclosure management along a number of […]

Residential mortgage servicing in the 21st century

During the last few years, the housing market has been hit with real property value declines in many markets,  high unemployment rates, and unprecedented borrower defaults on home mortgages. Servicers of residential mortgages have faced extraordinary challenges in trying to help borrowers avoid foreclosure. The following white paper summarizes some of the key challenges faced […]

Controlling costs for property portfolio owners & managers

Evolving business models, new technologies and demand for ever more of the “Enterprise”. Modern businesses face a far more complex operating model, which includes collaborating with a multitude of external organizations throughout the supply chain. Businesses must ensure that but also that of suppliers, service providers, vendors and strategic partners. Within this environment, property and […]