To make the most of their capital investment in technology, organizations should view technology adoption as a change management process. Change management is a systematic approach to dealing with change that considers both organizational and individual needs to define and implement the procedures that accompany change. To facilitate a successful technology implementation, organizations should 1) […]
TRID has changed the operational landscape dramatically for both lenders and settlement agents. In today’s post-TRID environment, collaboration is crucial for meeting the new requirements. This represents a dramatic change in how the lender and settlement agent have interacted in the past. As a result, many continue to rely on pre-TRID means of communication, rather […]
Reducing loan turn time has long been the mortgage industry equivalent of the “holy grail.” Whether it’s a reduction in processing times, internal workflows, or fewer hand-offs, every day saved means increased profitability. Learn: How to optimize the loan process pipeline Why setting standards and measuring them constantly lies at the heart of cycle time […]
While the industry has been talking about paperless mortgages for years, the main focus has been digitizing the application. However, new regulations, technologies and customer expectations are driving digitization all the way through to the closing table. Today, the end-to-end eMortgage is within reach. This eBook explains how banks, credit unions and lenders can take […]
The secret to increasing your referral and repeat business People can direct message you on Twitter, comment on your post on Instagram, share your link on Facebook and even review your business on Yelp. And this only scratches the surface. In this recorded webinar replay, viewers will gain an introduction to how businesses can successfully communicate […]
Historically, the loan origination process has included a number of slow, resource intensive, manual, paper-based underwriting steps that not only make it difficult for borrowers, but also represent risk for lenders and Government-Sponsored Enterprises (GSEs). Particularly when it comes to liquid asset location and verification, relying on borrowers to furnish accurate information can undermine the […]
Websites are now the primary point of sale in many industries, however mortgage brokers continue to finalize their sales in person. Mortgage websites struggle to transform their websites into effective sales tool. With the implementation of live chat as an essential customer engagement tool, mortgage websites will now have a proven strategy in place to […]
More than seven months post-TRID, and you still have questions. This TRID thing should be getting easier right? Well it’s not, and you’re far from alone in your frustrations. The industry recently banded together to push the CFPB to give additional guidance on how they will interpret and enforce TRID. In turn, the bureau announced […]
How technology is changing the way people find, buy, and sell real estate Today’s real estate market continues to move online, as most buyers begin their search online and continue to leverage the power of the Internet throughout the process. Is your disposition process setup to take advantage of this evolution? Join HousingWire and Auction.com […]
The increasing scrutiny from TRID mandates is making it critical for lenders to have an oversight process to manage their vast web of vendor relationships. In the minds of regulators, lenders and servicers bear the ultimate responsibility for the actions of their vendors. Is your oversight process ready to mitigate that risk? Join HousingWire and […]
The mortgage lending industry is an ever-growing target for data thieves. Given the number of potential victims at risk, and the value of the data they hold, organizations that operate within the lending industry are at wide open targets for data thieves both externally, and internal to the organization. Now that TRID is fully implemented, […]
We all know that just managing business often gets in the way of increasing business. Add to that the challenges inherent in today’s mortgage marketplace, and getting new customers and keeping them around can seem like a daunting task. Read this eBook to see how five effective CRM strategies can help you expand business, and […]
Practical considerations for the lending industry Your company’s threat of a security breach is rapidly changing from whether it will happen or not to when it’s going to happen. If you’re looking at the information security team as your main defense, you need to make changes fast. You can’t count on them alone to […]
Regulatory pressure combined with consumer expectations for convenient and efficient service are driving mortgage companies to go digital. And while the idea of a paperless mortgage industry may feel like illusive promise, many have taken impressive steps towards eradicating the costs, errors and delays inherent in paper. Automating the electronic delivery of mortgage disclosures is […]
There is a shakeup occurring in financial services. Is your mortgage business prepared to compete with fintech firms and alternative lenders for tomorrow’s mortgages? As established lenders make their way out of the compliance weeds, what are some of the emerging trends, technologies and customer-centric strategies that can help make a difference today and in the future? To […]