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Mortgage lending shaped by the customer

“Mortgage Lending Shaped by the Customer” closely examines insights from Accenture’s recent consumer research study – the 2015 North America Consumer Digital Banking Survey. For bank and non-bank lenders in North America to compete and grow, they need to better understand and anticipate what today’s borrowers really want. Analysis on numerous data points uncovered three […]

How e-delivery of disclosures can help you comply with TRID

The CFPB’s Integrated Mortgage Disclosure Rules are about to take effect, and the e-delivery of mortgage disclosures is taking center stage in the industry. Beginning August 1, 2015, there will be only two ways to shorten the closing timeline: hand-deliver the Closing Disclosure or do it electronically. In this white paper, we discuss how e-signatures […]

Best practices: How to execute a meaningful test of appraisal scoring technology

With the costs of compliance layering expense on the origination process, automation of appraisal review has become more important than ever to help lenders increase efficiency and increase confidence related to value estimates. Although there are several appraisal scoring options available, optimal solutions will examine each appraisal for potential risk within and outside of the […]

Manage risks associated with third party service providers

In today’s market place, companies are increasingly outsourcing tasks to third party vendors in an effort to reduce operating costs and increase their focus on core functions. While there are many benefits to using a third party vendor, there can also be significant risk. The Office of the Comptroller of the Currency (OCC), CFPB and […]

Winning customers over requires innovative thinking

As the mortgage lending industry continues to work through a myriad of challenges, one truth is emerging clearly.  Consumers will be won or lost based on how easy lenders make it to engage with them. While giving borrowers a smooth and efficient process is key to winning them over, the successful lender of tomorrow must […]